Light House Communications Corporation
                         (LHCC)

Customer service organizations are expected to deliver superior customer service, cut service costs, reduce customer churn, and generate revenue! All while increasing customer satisfaction across all touch-points. Creating new revenue opportunities, retaining your customers and staying ahead of the competition are key drivers for field service operations. We can help!

 Field Services

•  Site Surveys & Engineering
•  Material requirements and support planning
•  Method of procedure (MOP) creation
•  Installation, relocation, removal/ replacement of equipment & infrastructure
•  Systems Activation and Test
•  Site Commissioning and certification
•  Quality audit
•  As-built and plant-in-place documentation.

Sustaining Services
•  Technical Support and call center operations
•  Hardware and Software upgrades
•  Corrective Maintenance
•  Preventive Maintenance
•  Site re-certification
•  Post installation user and maintainer training and certification.

Engineering Services

• Project/Program management
  
• Consulting services
• Network design criteria /system recommendations
• Facility infrastructure design
• Planning - contract specifications, evaluation and costing
• Hardware and software requirements
• Design review
• Product testing (Alpha/Beta/FOA)
• Interoperability testing